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Privacy Policy

Privacy Policy

JSOLUTION Co., Ltd. values your personal data and complies with the Personal Information Protection Act and related laws.

1. Data we collect and how

  • Required: name, e-mail address
  • Optional: phone number, product, model, message
  • Collection method: entered directly by you via the website inquiry form

2. Why we collect and use data

Used only to review and answer inquiries, consult on products and services, and manage consultation history — never for any other purpose.

3. Retention period

Retained for three years after the inquiry is closed, then destroyed without delay — unless a longer period is required by law.

4. Provision to third parties

We do not provide personal data to third parties, except as required by law or by lawful request of investigative authorities.

5. Outsourcing of processing

We currently do not outsource personal data processing. If we do, the processor and scope will be disclosed in this policy.

6. Your rights and how to exercise them

You may request access, correction, deletion or suspension of your personal data at any time. Contact the officer below and we will act without delay.

7. Destruction procedure and method

  • Electronic files: permanently deleted beyond recovery
  • Paper documents: shredded or incinerated

8. Security measures

  • Minimal, trained personnel handling personal data
  • Access restriction and permission management for personal data
  • Encryption for stored and transmitted personal data

9. Data protection officer

Officer
Albert Jeon (CEO)
Phone
0507-1391-1202
E-mail
solution@jsolve.co.kr

9-1. Use of cookies

This website may use Google Analytics to improve our services. It collects statistical data such as pages visited and time on site via cookies, and does not identify individuals. Visitors may decline collection in the banner at the bottom of the site; declining does not limit use of the site. You may also block cookies in your browser settings.

10. Remedies

  • Personal Data Infringement Report Center — privacy.kisa.or.kr / 118
  • Personal Data Dispute Mediation Committee — kopico.go.kr / 1833-6972
  • Supreme Prosecutors' Office Cyber Division — spo.go.kr / 1301
  • National Police Cyber Bureau — ecrm.police.go.kr / 182

11. Effective date

This policy takes effect August 14, 2026. Changes will be announced on this website at least seven days before they take effect.